Fwd: Support Request: Alerts & Notifications [Reference: 19031323-12380099]

---------- Forwarded message ---------
From: LifeLock Member Services <member.services@lifelock.com>
Date: Fri, Mar 15, 2019, 4:08 AM
Subject: Support Request: Alerts & Notifications [Reference: 19031323-12380099]
To: <joaoa.dsilva2019@gmail.com>

Subject
Support Request: Alerts & Notifications
Discussion Thread
Response Via Email (Mark F.)	03/15/2019 01:08 AM
Dear Jon S, Thank you for contacting LifeLock. Many creditors will show on an alert with a different name as many use a different company to underwrite their loans and/or credit cards. The best way to proceed in this situation would be to contact the creditor and have them verify if they use the company listed on the alert. If they are not affiliated with the company listed, please call our Member Services Department to determine the appropriate course of action. If at any time you have questions or need to make changes to your account, you may visit your online member portal by going to https://memberportal.lifelock.com/ or by contacting our Member Services Department at 1-800-LifeLock (1-800-543-3562). Sincerely, LifeLock Member Services PS. What should have been said is "Sprint(Metro by T-mobile) and at&t Alert: The wireless industry is experiencing phone number port out and device change ( ie number change, keep number ) scams and the like (ID Fraud). Protect your account change security PIN. More: http:/metropcs.io/xBud4t. - Jon Caveat Emptor (is Latin for "Let the buyer beware".): Please Note: No one can prevent all identity theft. LifeLock does not monitor all transactions at all businesses. † The Million Dollar Protection Package provides reimbursement for stolen funds and coverage for personal expenses- each with limits up to $25,000 for Junior/Minor/Standard/Basic/Command Center/Select, $100,000 for Advantage/Ultimate and $1,000,000 for Ultimate Plus/Premium. If needed, LifeLock will provide lawyers and experts to help resolve your identity theft case. The benefits under the Million Dollar Protection Package are provided by a master insurance policy underwritten by United Specialty Insurance Company (State National Insurance Company for NY residents). For full details, terms, and restrictions on the policy- you can see LifeLock.com/legal.