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Wednesday, March 13, 2019

Fwd: 60 Days or Older Alert(s)



---------- Forwarded message ---------
From: LifeLock Disputed & Alerts Team <alerts@lifelock.com>
Date: Wed, Mar 13, 2019, 11:21 PM
Subject: 60 Days or Older Alert
To: joaoa.dsilva2018@gmail.com <joaoa.dsilva2018@gmail.com>


Dear Friend, 

This email is in regards to your LifeLock Identity Alert® (case #: 01232910236).   

ALERT BACKGROUND 
Our records indicate this alert originated on 2017-01-22 05:32:53 and was disputed more than 60 days later. Due to the significant time that has passed, we are unable to find any additional information about this alert. 

Please note: If an application was denied by a merchant, creditors will rarely keep the declined application on file beyond 60 days. 

If you disputed this alert in error no further action or response is needed. If you believe the activity described in your alert was not you please follow the instructions below. 

VERIFIED NEW ACCOUNT – NEXT STEPS 

If an account has been opened and you have received confirmation either by mail or by identifying an account on your credit reports, please provide us with as much of the below information as possible. Once this additional information is collected we will determine the appropriate course of action. 

•       What, if any, steps have been taken by you or the affected company to address the issue? 
•       What is the date the account was opened? 
•       When was the last time you viewed your credit reports? 
•       Have you ever been a victim of identity theft in the past? 
•       Do you know how your information was breached? 
•       Have you filed a police report? 
•       Have you filed a complaint with the FTC? 
•       Do you suspect any known person(s) potentially related to the theft?   

LifeLock Basic Plan (Code:TV30) 10% off + Free shredder.

Lifelock can monitor your ID credentials and alert you when your ID has been stolen and ID fraud is being committed in your name. Depicted below is a basic plan for $7.95/ month and how it works.

New Account Alert
No, this was not me.
LifeLock is currently investigating this alert. As soon as we have additional information, an agent will be in touch via phone or email to explain next steps.
  • Alert DateJan 22, 2017
  • Alert TypeNew Application
  • Data SourceSprint/ at&t / T-mobile
  • Alert CategoryUtility - Telecommunications/Cellular
  • NameMatch
  • Social Security NumberMatch
  • Date of BirthMatch
Note: Metro by Sprint/ T-Mobile Alert: The wireless industry is experiencing phone number port out and device change scams. Protect your account by changing your account security PIN. More: http://metropcs.io/xBud4t .



Categories 

1. New Credit Cards

Why It Matters
You can monitor your current credit cards for fraud, but ID thieves can open new cards in your name without your knowledge, building large debts that could ruin your credit.

How LifeLock Can Help
The LifeLock Identity Alert ® System monitors credit card applications. We will alert you to new applications within our network, so you can confirm whether or not you requested the card.

The LifeLock Identity Alert ® System is included in your current plan.

2. The Dark Web

Why It Matters
The thieves that hack into accounts and steal personal information often wait to use it. They will post your info on criminal 'black market' websites to sell it. They do this on a non-public section of the internet known as the 'Dark Web'.

How LifeLock Can Help
Because you can't easily determine if and when your info is posted on the Dark Web, our Black Market Website Surveillance patrols over 10,000 criminal websites to alert you to suspicious activity.

Black Market Website Surveillance is included in your current plan.

3. New Accounts

Why It Matters
Identity thieves can use your identity to open new accounts in your name for cell phones, satellite TV or other utilities. Fraudsters can ruin your credit when they don't pay.

How LifeLock Can Help
The LifeLock Identity Alert ® Systemmonitors new account applications with credit card providers, major cell phone providers and utilities within our network. We alert you to new accounts, so you can confirm whether the activity is fraudulent.

 The LifeLock Identity Alert ® System is included in your current plan.












4. Criminal Records

Why It Matters
ID thieves can use your name as an alias and commit crimes in your name, leaving you with a criminal record. This can preclude you from getting a new job or even result in arrest.

How LifeLock Can Help
Our Court Records Scanning monitors matches of your personal information to criminal records. We will alert you to suspicious activity.

Court Records Scanning is not included in your current plan.

5. New Bank Accounts

Why It Matters
ID thieves can use your personal information to open new accounts at banks or add a new name to one of your existing accounts.They do this to make it easier to take out a new loan, transfer funds or drain your existing accounts.

How LifeLock Can Help
We monitor new bank account applications and changes to existing accounts.We will alert you to suspicious activity.

 Bank Account Takeover Alerts and Checking and Savings Account Application Alerts are not included in your current plan.

6. Investments/401(k)

Why It Matters
Investment and retirement accounts are often the lifeline for financial growth. Identity thieves can target these accounts.

How LifeLock Can Help
Once you log into your LifeLock account on our website, you can set up Transaction Monitoring. Our Investment Account Activity Alerts will monitor your nest egg for fraudulent withdrawals and balance transfers.

 Investment Account Activity Alerts are not included in your current plan.


If you have any questions or if you prefer to speak to an Identity Alerts Agent, please give us a call at 1-800-693-1134.   

My thanks in advance for your time, attention and consideration.


Sincerely,

Jon

The LifeLock Identity Alert® Systems Team
Monday - Friday 6:00 AM - 5:30 PM MST
800.693.1134 | 1.888.244.9823 Fax
alerts@lifelock.com

PS. How to make money with LifeLock?

Caveat
As a LifeLock Member we highly recommend you download the LifeLock mobile app to help you manage the benefits of your membership more conveniently. You now can manage your account and view your alerts and notifications at your fingertips, all from your phone.[ ref:_-6063809054-12358213593-160427435:ref ]

The information contained in this transmission may contain privileged and confidential information. It is intended only for the use of the person(s) named above. If you are not the intended recipient, you are hereby notified that any review, dissemination, distribution or duplication of this communication is strictly prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message.


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